The catering and events industry has been on the biggest roller coaster ride of the industry's history. After an abrupt collapse of the industry in March of 2020, the hospitality industry started to see glimpses of life coming back to events and catering in the Spring of 2021. However, while demand from customers returned to pre-pandemic levels, the staffing to support it did not. Restaurants, caterers and hospitality businesses across the nation have struggled with staffing, leading to frustrations among business owners and customers.
How did this thriving and critical industry end up here? And what are the short and long-term solutions? By focusing on future success in a post-pandemic catering and events industry, we'll identify how we avoid these pitfalls for any staffing challenges to come.
During this webinar, attendees will learn:
- Why was the hospitality industry hit so hard and why aren't people coming back?
- Why aren't traditional service industry employees returning to the service industry?
- What do we do about it - how do we change the trend of hospitality businesses having to devote tremendous resources to staffing?
*By attending this webinar, you will earn 1 CPCE credit hour. Email firstname.lastname@example.org to claim your contact hour.
*This webinar is free for all attendees.